{"id":18643,"date":"2021-01-22T08:39:50","date_gmt":"2021-01-22T08:39:50","guid":{"rendered":"https:\/\/pro.costa-verde.com\/?page_id=18643"},"modified":"2022-11-17T12:56:16","modified_gmt":"2022-11-17T12:56:16","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/pro.costa-verde.com\/en\/terms-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18643\" class=\"elementor elementor-18643 elementor-696\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0dc3c6e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0dc3c6e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d96453\" data-id=\"1d96453\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c8ff727 elementor-widget elementor-widget-text-editor\" data-id=\"4c8ff727\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"lust\">Terms and Conditions<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23a0b483 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23a0b483\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-4ce9ce2\" data-id=\"4ce9ce2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-73a53cb\" data-id=\"73a53cb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85c4bea elementor-widget elementor-widget-text-editor\" data-id=\"85c4bea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>The website <a href=\"https:\/\/pro.costa-verde.com\/en\/\"><u>https:\/\/pro.costa-verde.com\/en\/<\/u><\/a>\u00a0is governed by the terms and conditions herein, which the client undertakes to comply with.<\/p>\n<p>At any time Porcelanas da Costa Verde SA, hereinafter referred to as COSTA VERDE, may change all or part of the terms and conditions herein.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d97eed elementor-widget elementor-widget-text-editor\" data-id=\"0d97eed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>1. Ownership of the website:<\/b><\/strong><\/h3><p>PORCELANAS DA COSTA VERDE SA<br \/>ZI VAGOS &#8211; PO BOX 27<br \/>3840-385 VAGOS<br \/>PORTUGAL<br \/>NIF: 502606576<br \/>Tel.: + 351 234 799 200\u00a0<span style=\"font-family: Roboto, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">(Cost of an international call, available between 8:30am to 5:30pm, Monday to Friday)<\/span><br \/>Email: <a href=\"mailto:store@costa-verde.com\" target=\"_blank\" rel=\"noopener\">store@costa-verde.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b716172 elementor-widget elementor-widget-spacer\" data-id=\"b716172\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-384c872 elementor-widget elementor-widget-text-editor\" data-id=\"384c872\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>2. Prices and Products<\/b><\/strong><\/h3><p>The prices in the catalogue at <a href=\"https:\/\/pro.costa-verde.com\/en\/\"><u>https:\/\/pro.costa-verde.com\/en\/<\/u><\/a>\u00a0are in euros and include VAT at the legal rate in force, at the time of purchase, to which it will be added the costs of the respective applicable postage. The prices and specifications for the products, contained in this website, may be modified by COSTA VERDE, without prior notice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0efea2 elementor-widget elementor-widget-spacer\" data-id=\"f0efea2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c01cf6 elementor-widget elementor-widget-text-editor\" data-id=\"5c01cf6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>3. Purchase Order<\/b><\/strong><\/h3><p>The possibility to place orders in <a href=\"https:\/\/pro.costa-verde.com\/en\/\"><u>https:\/\/pro.costa-verde.com\/en\/<\/u><\/a>\u00a0is restricted to orders whose delivery and billing addresses are within the geographical area of the European Union.<\/p><p>For delivery locations outside this area, customers are responsible for payment of VAT and any other local import duties and taxes.<\/p><p>Orders with delivery to PO Boxes are not accepted.<\/p><p>The products presented in the catalogue are always limited to existing stock, and, in case of unavailability of any item, COSTA VERDE will inform the customer.<\/p><p>For some products the order may be limited to a certain number of units.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0227a27 elementor-widget elementor-widget-spacer\" data-id=\"0227a27\" data-element_type=\"widget\" id=\"delivery-costs\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8affb59 elementor-widget elementor-widget-text-editor\" data-id=\"8affb59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>4. Delivery of the order and expedition costs<\/b><\/strong><\/h3><p>We have strengthened hygiene and safety measures throughout the whole packaging and shipping process.<\/p><p>All orders confirmed by COSTA VERDE will be delivered to the address specified by the customer at the time of ordering.<\/p><p>After order confirmation the customer will receive:<\/p><ul><li>A first e-mail message informing that the order has already been picked up by the carrier at our premises, by being the customer able to check-out the respective tracking;<\/li><li>A second e-mail message, informing that the order has gone into distribution, which includes information on the date and period of delivery, by being the customer able to check-out the respective tracking;<\/li><li>The shipping costs will be informed when the order is formalized.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57ce02e elementor-widget elementor-widget-spacer\" data-id=\"57ce02e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14a186d elementor-widget elementor-widget-text-editor\" data-id=\"14a186d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>5. Delivery delay<\/b><\/strong><\/h3><p>We inform you that, due to the Covid-19, delivery times may be extended.<\/p><p>The expected delivery time is 4-5 working days for mainland Portugal and the European Union, and 6-8 days for the autonomous regions.<\/p><p>If the same order includes items subject to different delivery times, the longest delivery time for the whole order will be taken as the delivery time for the items in the order.<\/p><p>In case of stock rupture, the customer will be contacted by email about the new expected delivery date, by being able to maintain or cancel the order.<\/p><p>For additional information regarding the expected delivery time, please call +351 234 799 200, on working days between 8.30 a.m. and 5:30 p.m.\u00a0<span style=\"font-family: Roboto, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; color: var( --e-global-color-text );\">(Cost of an international call)<\/span><span style=\"color: var( --e-global-color-text );\">, or email <\/span><a href=\"mailto:store@costa-verde.com\"><u>store@costa-verde.com<\/u><\/a><span style=\"color: var( --e-global-color-text );\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee950e4 elementor-widget elementor-widget-spacer\" data-id=\"ee950e4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf03ca6 elementor-widget elementor-widget-text-editor\" data-id=\"cf03ca6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"font-family: Roboto; color: #222222; font-size: 24px; letter-spacing: 0.5px;\"><b>6. Methods of payment<\/b><\/strong><\/h3><p>The client may pay for his purchase by ATM reference, MBWay or credit card.<\/p><p>In case of payment by ATM, the reference will be available for payment for 5 days. If payment is not made within this period, the order will be automatically cancelled.<\/p><p>In the case of payments by credit card, all transactions will be stored by the service provider for possible consultation by Redunicre.<\/p><p>COSTA VERDE does not carry out shipments at collection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d45b27 elementor-widget elementor-widget-spacer\" data-id=\"3d45b27\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6feb02 elementor-widget elementor-widget-text-editor\" data-id=\"b6feb02\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"font-family: Roboto; color: #222222; font-size: 24px; letter-spacing: 0.5px;\"><b>7. Cancelling the order<\/b><\/strong><\/h3><p>The customer may withdraw the order as long as it has not yet been processed by COSTA VERDE. The order withdrawal may be formalised by sending an email to <a href=\"mailto:store@costa-verde.com\"><u>store@costa-verde.com<\/u><\/a>, or by using the form available on the website for this purpose.<\/p><p>The Customer must mention the order number and its tax identification number, otherwise the cancellation will be ineffective.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-960c358 elementor-widget elementor-widget-spacer\" data-id=\"960c358\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05f8e29 elementor-widget elementor-widget-text-editor\" data-id=\"05f8e29\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>8. Non-acceptance of the order<\/b><\/strong><\/h3><p>COSTA VERDE reserves the right not to accept the order, by informing the Customer in the following cases:<\/p><ul><li>Stock rupture;<\/li><li>Unavailability of the article;<\/li><li>If COSTA VERDE considers that there has been misconduct, on the part of the buyer, or any inconsistency in the personal data recorded.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8589ea2 elementor-widget elementor-widget-spacer\" data-id=\"8589ea2\" data-element_type=\"widget\" id=\"exchanges-returns\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d7c0b5 elementor-widget elementor-widget-text-editor\" data-id=\"4d7c0b5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>9. Exchanges and Returns <\/b><\/strong><\/h3><p>COSTA VERDE does not exchange any products.<\/p><p>The customer may, within a 14 day-period, after receiving the product, return it. Within the same period, the customer may complain of any defects or inadequacy of the product in relation to the one ordered, for which COSTA VERDE is responsible.<\/p><p>In accordance, the complaint must be made formal, by using the form available on the website, for this purpose, or by email sent to <a href=\"mailto:geral@costa-verde.com\"><u>geral@costa-verde.com<\/u><\/a>. In the complaint, the customer must expressly state the reasons for his complaint, always mentioning the order number and his tax identification number.<\/p><p>COSTA VERDE reserves the right to request photographic support relating to defective items or goods wrongly sent, before authorising the return, for the purposes of reimbursement of transport costs and import duties.<\/p><p>The support team at <a href=\"https:\/\/pro.costa-verde.com\/en\/\"><u>https:\/\/pro.costa-verde.com\/en\/<\/u><\/a>\u00a0will coordinate with the customer how to return the goods, should this be justified, in which case COSTA VERDE will assume the costs of returning the goods and the costs of a new delivery.<\/p><p>For situations in which the reasons for the return are not the responsibility of COSTA VERDE, the return will be accepted, after checking the good condition of the returned items and their packaging, with a refund of the amount paid by the customer, less the costs of transport of the delivery (even if these have been accepted by COSTA VERDE) and the costs of transport of the return, in accordance with the values defined in point 4 of this document. Consequently, COSTA VERDE reserves the right not to accept returns of products without prior notice, as mentioned above, and that do not meet the same conditions of conformity as on the date of their delivery to the purchaser, namely products that have undergone any kind of use, processing, damage and\/or lack of original packaging\/accessories\/complements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d4778 elementor-widget elementor-widget-spacer\" data-id=\"57d4778\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-664e488 elementor-widget elementor-widget-text-editor\" data-id=\"664e488\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>10. Limitation of liability<\/b><\/strong><\/h3><p>COSTA VERDE makes every effort to ensure that the information presented is free of typographical errors and, whenever these occur, we will correct them as soon as possible. The photographs presented on the website are merely illustrative. We recommend that you consult the product characteristics for detailed information.<\/p><p>Despite COSTA VERDE&#8217;s efforts, some products may be incorrectly priced, so we check prices whenever we process orders. If the price of the product is lower than the advertised price, we will return the difference. If the price is higher, we will inform the customer by e-mail and wait for his decision to accept the new offer or cancel the order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbb680 elementor-widget elementor-widget-spacer\" data-id=\"4cbb680\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ff5a20 elementor-widget elementor-widget-text-editor\" data-id=\"5ff5a20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>11. Conflict Arbitration Centres<\/b><\/strong><\/h3><p>In the event of a dispute, the consumer can turn to an Alternative Dispute Resolution Body:<\/p><ul><li>CNIACC &#8211; National Centre of Information and Arbitration of Consumer Conflicts&#8217;, with the following contacts: Faculdade de Direito da Universidade Nova de Lisboa, Campus de Campolide, 1099 &#8211; 032 Lisboa &#8211; <a href=\"https:\/\/www.cniacc.pt\/pt\/\"><u>https:\/\/www.cniacc.pt\/pt\/<\/u><\/a>;<\/li><li>CACCL \u2013 Lisbon\u2019s Consumer Conflict Arbitration Centre, with the following contacts: Rua dos Douradores, 116, 2\u00ba, 1100 &#8211; 207 Lisboa &#8211; <a href=\"http:\/\/www.centroarbitragemlisboa.pt\/\"><u>http:\/\/www.centroarbitragemlisboa.pt\/<\/u><\/a>;<\/li><li>CICAP \u2013 Porto\u2019s Consumer and Arbitration Information Centre, with the following contacts: Rua Dami\u00e3o de G\u00f3is, 31, loja 6, 4050 &#8211; 225 Porto &#8211; <a href=\"https:\/\/www.cicap.pt\/\"><u>https:\/\/www.cicap.pt\/<\/u><\/a>;<\/li><li>CIMAAL \u2013 Algarve\u2019s Consumer Conflict Information, Mediation and Arbitration Centre, with the following contacts: Ninho de Empresas, Edif\u00edcio ANJE, Estrada da Penha, 3\u00ba andar, sl. 26, 8000 &#8211; 489 Faro &#8211; <a href=\"https:\/\/www.consumidoronline.pt\/en\/\"><u>https:\/\/www.consumidoronline.pt\/en\/<\/u><\/a>;<\/li><li>CACCDC &#8211; Consumer Disputes Arbitration Centre of the District of Coimbra with the following contacts: Av.\u00aa Fern\u00e3o de Magalh\u00e3es, n.\u00ba 240 &#8211; 1\u00ba, 3000 &#8211; 172 Coimbra &#8211; <a href=\"http:\/\/www.centrodearbitragemdecoimbra.com\/\"><u>centrodearbitragemdecoimbra.com\/<\/u><\/a>;<\/li><li>Information and Arbitration Centre of Vale do Ave&#8217;, with the following contacts: Rua Capit\u00e3o Alfredo Guimar\u00e3es, n.\u00ba 1, 4800 &#8211; 019 Guimar\u00e3es &#8211; <a href=\"https:\/\/www.triave.pt\/\"><u>https:\/\/www.triave.pt\/<\/u><\/a>;<\/li><li>CIAB &#8211; Vale do C\u00e1vado\u2019s Information and Arbitration Centre, with the following contacts: Rua D. Afonso Henriques, n.\u00ba 1, 4700 &#8211; 030 Braga \/ Av.\u00aa Rocha Paris, n.\u00ba 103, 4900 &#8211; 394 Viana do Castelo &#8211; <a href=\"https:\/\/www.ciab.pt\/pt\"><u>https:\/\/www.ciab.pt\/pt<\/u><\/a>;<\/li><li>Centro de Arbitragem de Conflitos de Consumo da Regi\u00e3o Aut\u00f3noma da Madeira&#8217;, with the following contacts: Rua da Figueira Preta, n.\u00ba 10 &#8211; 3\u00ba andar, 9050 &#8211; 014 Funchal &#8211; web site under construction (<a href=\"https:\/\/www.madeira.gov.pt\/cacc\/\"><u>https:\/\/www.madeira.gov.pt\/cacc\/<\/u><\/a>)<\/li><li>More information at &#8216;Consumer\u2019s Portal&#8217; &#8211; <a href=\"https:\/\/www.consumidor.gov.pt\/\"><u>https:\/\/www.consumidor.gov.pt\/<\/u><\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4415af5 elementor-widget elementor-widget-spacer\" data-id=\"4415af5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a74d492 elementor-widget elementor-widget-text-editor\" data-id=\"a74d492\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>12. Registration and protection of personal data<\/b><\/strong><\/p>\n<p>When registering to use this website, the customer will be asked to create a password. The client must keep it strictly confidential, by not revealing it or sharing it with third parties. The customer is fully and exclusively responsible for the use of his password as well as any orders placed with it, even without his knowledge.<\/p>\n<p>In the case of registered customers, the necessary elements will be collected, in order to carry out the entire commercial online transaction and future contacts, which may be necessary to establish, in order to ensure the best service to the customer.<\/p>\n<p>The customer ensures that the personal data provided is true and accurate, and undertakes to notify any changes to them. Any loss or damage caused to the online shop or to third parties resulting from incorrect, inaccurate or incomplete information in the registration forms will be the sole responsibility of the costumer.<\/p>\n<p>The services provided by COSTA VERDE will always respect the provisions of the Personal Data Protection Law &#8211; Law No. 67\/98, from October 26<sup>th<\/sup>, whereby the personal data provided by customers are collected by COSTA VERDE for the sole purpose of managing customer accounts, billing, communication with customers, statistical analysis and direct marketing actions, assuming the commitment of privacy and security in processing each customer&#8217;s personal data.<\/p>\n<p>The customer expressly authorises COSTA VERDE to send information on products and services that may be of interest to him\/her, using his\/her personal data for direct marketing purposes. At any time, the Customer may request access, rectification and cancellation of their data, by using the following contacts:<\/p>\n<p>PORCELANAS DA COSTA VERDE SA<br>ZI VAGOS &#8211; PO BOX 27<br>3840-385 VAGOS<br>PORTUGAL<br>NIF: 502606576<br>Tel.: + 351 234 799 200&nbsp;<span style=\"font-family: Roboto, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">(Cost of an international call, available between 8:30am to 5:30pm, Monday to Friday)<\/span><br>Email: <a href=\"mailto:store@costa-verde.com\" target=\"_blank\" rel=\"noopener\">store@costa-verde.com<\/a><\/p>\n<p>COSTA VERDE offers the possibility of subscribing to a free newsletters service to visitors of its website. The purpose of this service is to bring to the attention of its subscribers relevant information within the areas of interest covered by the services provided by COSTA VERDE. In order to use this service, you must provide your e-mail address. You may cancel the subscription to the newsletters service at any time, simply by following the indications at the end of each newsletter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f912e2 elementor-widget elementor-widget-spacer\" data-id=\"3f912e2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-914c1a4 elementor-widget elementor-widget-text-editor\" data-id=\"914c1a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>13. Intellectual and industrial property<\/b><\/strong><\/p><p>All texts and images reproduced or represented on the website <a href=\"https:\/\/pro.costa-verde.com\/en\/\"><u>https:\/\/pro.costa-verde.com\/en\/<\/u><\/a>\u00a0are the exclusive property of COSTA VERDE and, therefore, strictly reserved to COSTA VERDE and protected under the terms of copyright and intellectual property rights vis-\u00e0-vis third parties.<\/p><p>Any reproduction or representation in whole or in part of the <a href=\"https:\/\/pro.costa-verde.com\/en\/\"><u>https:\/\/pro.costa-verde.com\/en\/<\/u><\/a>\u00a0website or of all, or part, of the elements included therein, is strictly prohibited.<\/p><p>The company names, trademarks and distinctive signs reproduced in <a href=\"https:\/\/pro.costa-verde.com\/en\/\"><u>https:\/\/pro.costa-verde.com\/en\/<\/u><\/a>\u00a0website are protected under the terms of the legal provisions applicable to industrial property. The reproduction or representation of all or part of any distinctive signs is strictly prohibited.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12f9849 elementor-widget elementor-widget-spacer\" data-id=\"12f9849\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-515c77f elementor-widget elementor-widget-text-editor\" data-id=\"515c77f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"color: #222222; font-family: Roboto; font-size: 24px; letter-spacing: 0.5px;\"><b>14. Applicable law and competent jurisdiction<\/b><\/strong><\/p>\n<p>These Terms and Conditions of online shopping at <a href=\"https:\/\/pro.costa-verde.com\/en\/\"><u>https:\/\/pro.costa-verde.com\/en\/<\/u><\/a>&nbsp;are governed by applicable Portuguese law.<\/p>\n<p>The parties agree to submit to the exclusive jurisdiction of the Court of COSTA VERDE&#8217;s registered office, with express waiver of any other, any disputes arising from the interpretation and\/or application of these Terms and Conditions, whose composition agreed by the parties, is not reached.<\/p>\n<p>By using the online shop, the customer accepts and agrees to these Terms and Conditions and Privacy Policy and Personal Data Protection.<\/p>\n<p>November, 2022<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-82776ae\" data-id=\"82776ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions \u00a0 \u00a0 The website https:\/\/pro.costa-verde.com\/en\/\u00a0is governed by the terms and conditions herein, which the client undertakes to comply with. At any time Porcelanas da Costa Verde SA, hereinafter referred to as COSTA VERDE, may change all or part of the terms and conditions herein. 1. Ownership of the website: PORCELANAS DA COSTA [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18643","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and conditions - Costa Verde<\/title>\n<meta name=\"description\" content=\"Access the world of Costa Verde by logging into &quot;my account&quot;. 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